Refund and Returns Policy

Effective Date: 01/07/2025
Website: https://career.getmeskilled.in
Operated by: Sun Foundation – World Class Skill Centre

Introduction

At career.getmeskilled.in, we strive to provide quality and value-driven services for employers and job seekers. Our platform offers digital services including job postings, access to resume databases, and premium listings. Please read our Refund and Returns Policy carefully before making any purchase on our website.

This policy outlines the conditions under which refunds or cancellations may be considered. Since our services are digital and intangible, we follow strict guidelines for processing refund requests.

Services Eligible Under This Policy

  • Job Postings (Standard / Premium)
  • Featured Employer Listings
  • Resume Database Access / Credits
  • Advertising Services on the Portal

General Policy on Refunds

As a rule, all purchases made on our platform are final and non-refundable once the services have been delivered or access has been provided. Since our offerings are digital services rendered instantly or within a short time frame, refunds are typically not applicable except in cases of genuine technical failure or service non-delivery caused by our platform.

Refund Eligibility Criteria

Refund requests will only be considered under the following conditions:

  1. Service Non-Delivery: If your paid job post, advertisement, or featured listing does not appear on the portal within the committed time due to technical errors on our end.
  2. Duplicate Payment: If a user is charged twice accidentally for the same transaction.
  3. Technical Failure: If the service cannot be delivered due to persistent and unresolved technical issues from our side.
  4. Wrongful Purchase: If you purchased a service in error and did not use or activate any part of it, a refund request may be considered within 24 hours of purchase after a detailed review.

Non-Refundable Situations

We do not provide refunds in the following scenarios:

  • Change of mind after purchase
  • Unsatisfactory results from job postings or candidate responses
  • Lack of employer applications or interviews post job posting
  • Non-usage of purchased services within the validity period
  • Delay caused by user error or failure to follow guidelines
  • Services availed partially or fully before cancellation request

Cancellations

Once a job post or premium listing goes live, cancellation is not possible. Users must ensure the accuracy of their content before publishing.
For recurring services, you may request cancellation for future billing cycles with 7 days’ prior notice.

How to Request a Refund

To initiate a refund request, please email us at career.gmskilled@gmail.com with the following details:

  • Full Name
  • Email Address Used for Purchase
  • Transaction ID / Payment Proof
  • Date of Purchase
  • Reason for Refund Request (with clear explanation)

We review all refund requests within 5-7 business days and notify you via email. Approved refunds are processed within 10-15 business days through the original mode of payment.

Amendments to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time without prior notice. The latest version will always be available on our website. Continued use of our services implies acceptance of the updated policy.

Contact Information

For any questions related to refunds, cancellations, or billing, please contact us:

📧 Email: career.gmskilled@gmail.com
📞 Phone: +91 9625548885
📍 Address: Sun Foundation – World Class Skill Centre, ITI Campus, Jail Road, Hari Nagar, New Delhi – 110064